Tuesday, January 17, 2017

A Manager’s Guide to IT Terminology (Q-X)

QoS (quality of service): the capability of a network to provide better service to selected network traffic
over various technologies

RAM (random access memory): chips capable of storing and later dumping data in preparation for other uses

RARP (reverse address resolution protocol): protocol used to resolve an IP address from a given hardware
address (e.g., an Ethernet address)

RAS (remote access service): allows users to access the network through dial-up modem connections

Receiver: destination of the message or data

Recovery routine: enables a computer to resume operation after encountering a problem, such as a power
outage or program error

Remote login: allows a user at one computer to interact with another, as if the user’s computer is directly
attached to the remote computer

Removable storage: a way to store information on disks that can be removed and used on different systems;
most removable drives (also known as floppy drives) use a hard 3.5 inch disk

Repeaters: regenerate and reshape digital pulses and allow a signal to be transmitted further than a single
circuit can achieve

RIP (routing information protocol): used by routers connecting LANs to exchange routing table information
to determine the best path through the network at any point in time

ROM (read-only memory): chips that store data that needs to be maintained constantly

Routers: basic piece of network hardware necessary to connect one network to another; makes decisions about
packet forwarding based on IP address information in the packet; directs traffic between network segments

RTMP (routing table maintenance protocol): a communication protocol used by AppleTalk to ensure
that all routers on the network have consistent routing information

SAPs (service access points): represent internal software addresses in the sending or receiving computer

SAR (segmentation and reassembly): the process used to fragment and rebuild packets that allows them
to be transported across asynchronous transfer mode (ATM)

SDH (synchronous digital hierarchy): international counterpart of SONET

SDRAM (synchronous dynamic random access memory): version of DRAM that allows for
increased speed

SEAL (simple and efficient AAL): method of relaying ATM (asynchronous transfer mode) cells between
ATM Layer and a higher layer

Section layer: layer of the OSI physical layer that creates frames, monitors the conditions of the transmission
between the SONET equipment, and converts optical signals to and from electrical signals

Security routines: protect data and applications from unauthorized use, execution, or change

Semaphores: messages sent when a file is opened that prevent other users from opening the same file at
the same time and compromising the integrity of the data

Serial port: handles data one bit at a time traveling sequentially across a single line from one device to the next

Server: a computer that provides services to the other workstations

Simplex transmission: the information always flows from the transmitter to one or more receivers with no
provision for a return signal; like radio and TV broadcasts

SMLI (stateful multi-layer inspection): similar to application gateways; however, no proxy is used
between the network and the Internet

SMLIS (stateful multilayer inspection servers): sophisticated firewalls that inspect each frame for suspicious
communications

SMTP (simple mail transfer protocol): electronic mail service that allows a user to send or receive messages

SNA (systems network architecture): IBM’s mainframe network standards

SNMP (simple network management protocol): application layer protocol in the TCP/IP family; provides
remote network management capabilities to a network administrator; implemented with centralized management
stations that collect network information from agents throughout the network; can also send commands
to the agents to alter the configuration or status of remote devices

SOCKS (an abbreviation of SOCKetS): protocol for handling TCP though a proxy server; library of software
added to an individual application for secure communication through the firewall

SOCKS servers: specialized servers for prearranged communications through a firewall

Software: instructions that tell computers how and under what circumstances to function

SONET (synchronous optical network): standardized hierarchy of digital transmission rates for North
American and ITU-T rates

SQL (structured query language): computer language used to create, retrieve, update, and delete data
from relational database and/or object-relational database management systems; pronounced “sequel”

StartTopology: physical topology where all devices attach to a common wiring point; alternative to
Bus topology

SRAM (static random access memory): holds information until the electricity is turned off; faster and
more expensive than DRAM; most computer manufacturers use SRAM for caching

STDM (statistical time-division multiplexing): a method for transmitting several types of data simultaneously
across a single transmission cable or line

STM-1 (synchronous transport module, level 1): the basic rate of transmission of the SDH ITU-T fiber
optic network transmission standard

Storage devices: means of storing data in the computer system for later retrieval and use

STS-1 (synchronous transport signal, level 1): base signal in SONET (synchronous optical network)

Subnetting: logical segmentation of the network into smaller, more manageable parts

SVCs (switched virtual circuits): use a real, shared circuit path in the service provider’s backbone for the
duration of the call or connection only

Switched lines: another name for dial-up or circuit switched lines

Switches: intelligent devices that look at the destination MAC address in a frame and decide whether it
should be forwarded or filtered; work like bridges with more ports; make decisions in hardware rather than
software for a faster response

Switching: preferred method of interconnecting devices in the LAN environment; provides greater throughput
at lesser cost than traditional routers

T1: leased-line services from telephone companies that provide the most popular high-speed connectivity; E1
is the European version, J1 the Japanese version

Tbps: Trillions of bits per second

TCP/IP (transmission control protocol/Internet protocol): dominant protocol suite used in networking

TCP (transport control protocol): connection-oriented, reliable protocol that has end-to-end responsibility
for making sure that information arrives without errors and in the correct order

TDM (time-division multiplexing): used in the T1 frame format; different channels are multiplexed by
being assigned their own individual time slots

Threads: individual processes within a single application

Three-layer Network Model: shows network communications as a set of three conversations

Transmitter: source that generates the message or data

Transport layer: layer that is responsible for delivering information in sequence and to the correct end-user

Trap: SNMP protocol function used by the agent in a managed device to report important events or alarms

Topology: the physical (how the wires are laid out) and/or logical (how the wires work) arrangement of the
devices on the network

UART (universal asynchronous receiver/transmitter): a computer component that handles asynchronous
serial communication; pronounced U-art

UDP (user datagram protocol): connectionless, unreliable protocol that exchanges datagrams without
acknowledgments or guaranteed delivery; requires error processing and retransmission by other protocols

USB (universal serial bus) port: designed to replace the RS-232 connection with one that can handle up
to 127 devices; comes in 15 Mbps or 12 Mbps speed

USENET (USEr NETwork): Internet service that enables open forum discussions with people all over the
world through newsgroups

User interface: how you interact with the computer

Utility routines: diagnostic, tracing, monitoring, and resource housekeeping functions

UTP (unshielded twisted-pair): the most common cable used in computer networking

VBR (variable bit rate): transmissions that are not time sensitive - the receiving computer can reconstruct the
information regardless of how quickly or in what order the parts are received; also called “bursty” transmission

VCI (virtual channel identifier): identifies the virtual channel between ATM switch nodes

VoIP (Voice over Internet Protocol): routing of voice conversations over the Internet or through any
other IP-based network; also called telephone, broadband phone

Volatile memory: chips that lose whatever information they are holding if power is interrupted

VPI (virtual path identifier): traces the virtual path, from endpoint-to-endpoint, through the ATM network

WDM (wavelength-division multiplexing): when two or more different wavelengths of light each carrying
information are multiplexed together on a fiber link, and demultiplexed at the receiving end to recapture
the individual information carried by each wavelength used

WAN (wide area network): geographically dispersed network of computers

WC3 (World Wide Web Consortium): user and developer forum dedicated to developing interoperable
Web technologies (specifications, guidelines, software, and tools)

Wi-Fi: describes the underlying technology of wireless local area networks (WLAN) based on IEEE specifications;
originally developed for mobile computing devices in LANs, but is now used for more services, including
Internet and VoIP phone access

Wireless: telecommunications in which electromagnetic waves (rather than some form of wire) carry the signal
over part or all of the communication path

Word size: number of bits that a processor can manipulate at a time

WPAN (wireless personal area networks): wireless network for interconnecting devices centered around
an individual person's workspace; typically limited to a 10 meter range

WLAN (wireless local area network): computer network used for wireless communications among computer
devices (including telephones and PDAs); also known as LAWN (local area wireless network)

WWW (World Wide Web): server-based application that organizes information using hypermedia

xDSL (digital subscriber line): technologies that provide digital data transmission over the wires of a local
telephone network

XML (extensible markup language): W3C (World Wide Web consortium)-recommended general-purpose

markup language that supports a wide variety of applications